In today's world, public safety involves more than just having enough staff. This study will consider the needs of both departments in terms of career development, leadership, support for organizational health and wellness, and assistance for the community. The requirements for public safety are changing, community expectations are evolving, and financial constraints highlight the importance of exploring different ways to deliver services and provide community support. The Town of Addison wants to thoroughly examine its public safety services and receive suggestions on how to meet the expected needs of a growing and evolving diverse community. This assessment will specifically look at the current and future staffing requirements for the police and fire departments.

Matrix will perform the following:

• Information Gathering. Important to the success of the project are the methods that we will use to collect, analyze, and present information to formulate findings and develop and assure acceptance of recommendations. 
• Interviews. Interviews are a staple of our consulting approach. In this study, we will interview the appropriate individuals managing and carrying out the work in the Police and Fire Departments to understand their service needs and expectations. 
• Data Analysis and Performance Metrics. The Matrix Consulting Group uses “best management practices” against which to assess the services provided in the Town. This approach would be useful in this study to assess the current approaches to service delivery. 
• An Inclusive Stakeholder-Oriented Approach. Stakeholder involvement is a critical component of this study. We propose to conduct individual interviews with Police and Fire Department managers and supervisors, and many line staff. 
• Project Management. Project management techniques include defining work, schedules and budgets in advance and working closely with the Town to ensure the successful implementation of our proposed project approach and maintaining the schedule. These project management approaches have resulted in all our projects being delivered at a high level of quality, on time and on budget.

• An executive summary, which includes an overview of the process used to conduct the study, key results, and a comprehensive list of all recommendations made in the report. 
• Analysis of staffing resources, operations, and deployment for all Police and Fire Department functions, which includes: 
  • Analysis of current police and fire field workloads and staffing needs. 
  • Shift configuration and assignment optimization and alternatives. 
  • Deployment and staffing needs for specialized resources. 
  • Investigative workloads, specialization, and case management practices. 
  • Prevention and training opportunities for improvement. 
  • Administrative staffing and functionality. 
• Analysis of projected staffing on a position-by-position basis for a 20-year planning period. The staffing analysis will be tied to analysis and projections of facility needs for both departments. 
• Implementation plans for each recommendation.

The cost to conduct the Police and Fire Department Staffing Study is a fixed price of $117,880. The cost breakdown by department is $64,300 for Police and $53,580 for Fire.