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Item # 5.d.

City Council (FY24)

Meeting Date:	10/24/2023
Department:	Communications & Marketing
Pillars:	Gold Standard in Customer Service
Milestones:	Continue to enhance and promote Addison's Identity Continue development and implementation of the Long-Term Financial Plan

AGENDA CAPTION:

Consider action to approve a Resolution for an agreement with Granicus for website design services for the Town's main website, intranet, and four (4) subsites; and to authorize the City Manager to execute the agreement in an amount not to exceed $76,240.

BACKGROUND:

The Town's current website went live in February 2019 and was designed by Municode, which was recently acquired by CivicPlus. This summer, CivicPlus informed staff that the Town's current website platform (Drupal) had reached the 'end of its life.' Because Drupal is not CivicPlus' preferred platform, moving to a newer version of the platform would not produce the upgrades desired for the Town's website. The alternative is to create an entirely new website.

After discussions with numerous government website providers, staff recommends contracting with Granicus to create a new website. The scope of work includes creating the main Town website, an intranet, and four (4) subsites for Parks & Recreation, Economic Development, Addison Airport, and Police. The revised website does not include a subsite for VisitAddison.com as staff will present a tourism-focused alternative solution for this site at a future meeting.

Granicus' services will be secured through NAPC (North America Procurement Council, Inc.), a nationwide government procurement service that meets the State's procurement requirements.

The cost of this agreement is not to exceed $76,240, which will be funded through the interest earned on the Information Technology Equipment Replacement Fund. The total includes a $64,000 one-time expense and a $12,240 prorated licensing fee. These fees include all services related to data analysis, user research and testing, and design of the main site, subsites, and intranet. The second-year licensing fee will be $25,704, with an anticipated increase of 5% over a possible five-year performance period. The projected timeline for the redesign work is estimated to take eight months to complete. The work would begin immediately after Council approval.

RECOMMENDATION:

Administration recommends approval.

Attachments
Presentation - Website Redesign
Resolution - Granicus