At a Special Meeting held on March 27, 2023, Ramsee Consulting Group Managing Director Rick Robinson facilitated a strategic planning session with the Addison City Council and members of Town staff. The result was the development of a vision, goals, and strategies.
The Vision developed was: The Town of Addison is the benchmark for a diverse, vibrant, innovative, and connected community. Our unique places and experiences enhance the quality of life of our residents, businesses, workers, and visitors and make us the place to live, work, and visit.
The goals discussed align with the existing Strategic Pillars. The strategies developed were added to the existing Milestones. Based on direction from Council to retain the use of the terms Pillars and Milestones, staff has drafted the following Strategic Pillars and Milestones for Fiscal Year 2024 for Council consideration.
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Pillars
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Corresponding Milestone(s)
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Innovative in Entrepreneurship and Business
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1. Attract and retain innovators in target industries.
2. Leverage Addison’s unique assets to grow and expand placemaking business programs and events that will set Addison apart to attract talent and businesses.
3. Leverage Airport assets to maximize business growth and expansion.
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Excellence in Asset Management
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1. Implement the Asset Management Plan in accordance with the Asset Management Policy, utilizing information systems.
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Excellence in Transportation Systems
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1. Effectively utilize and promote the Silver Line development with a first mile/last mile solution.
2. Improve all modes of transportation with infrastructure in acceptable condition and well maintained.
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Gold Standard in Customer Service
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1. Establish an intentional culture throughout the organization that is based on continuous improvement, excellence, and adherence to the core values (BRAVE).*
2. Promote and protect the Addison Way.
3. Continuously improve processes and policies to include the voice of the customer and ensure they are easily accessible.*
4. Improve communications and use of technology.*
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Gold Standard in Financial Health
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1. Continue development and implementation of the Long-Term Financial Plan.
2. Incorporate fiscal analysis in long-range planning.*
3. Align budget and projects with the strategic plan.*
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Gold Standard in Public Safety
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1. Prepare for the impact of new growth and development in Addison.
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Optimize the Addison Brand
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1. Define and promote Addison Identity.
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* indicates a new Milestone.
Once finalized, the Fiscal Year 2024 Vision, Pillars and Milestones will be presented to Council for adoption at a future Council meeting.
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